See below for our terms and conditions for amendments or cancellations to your booking.
- If you wish to amend your booking, we request that you notify RDMS as soon as possible. Subject to availability and the conditions in 2 to 3 below, amendments or cancellations to your booking can be made for an administration fee of 10% of the booking value. The administration fee will be waived if we are forced to cancel your booking.
- Up until 30 days before the arrival date – you can amend your booking, subject to availability, or cancel and receive a refund of your booking value minus the administration fee mentioned above.
- Less than 30 days before the arrival date – We are sorry but, in this period, we are no longer able to offer the ability to amend or cancel your booking and no refund can be offered.
- If due to unavoidable reasons we are forced to cancel your booking, we will endeavor to offer you the option of an alternative pitch/site of a comparable standard subject to availability. No other compensation is available.
- All outstanding balances concerning your booking and any additional fees must be paid prior to your arrival.