Can I amend or cancel my booking?

See below for our terms and conditions for amendments or cancellations to your booking.

  1. If you wish to amend your booking, we request that you notify RDMS as soon as possible. Subject to availability and the conditions in 2 to 3 below, amendments or cancellations to your booking can be made for an administration fee of 10% of the booking value. The administration fee will be waived if we are forced to cancel your booking.
  2. Up until 30 days before the arrival date – you can amend your booking, subject to availability, or cancel and receive a refund of your booking value minus the administration fee mentioned above.
  3. Less than 30 days before the arrival date – We are sorry but, in this period, we are no longer able to offer the ability to amend or cancel your booking and no refund can be offered.
  4. If due to unavoidable reasons we are forced to cancel your booking, we will endeavor to offer you the option of an alternative pitch/site of a comparable standard subject to availability. No other compensation is available.
  5. All outstanding balances concerning your booking and any additional fees must be paid prior to your arrival.